Hello everyone,
Last year we have started this adventure in March and we manage to sell our product in time for Father’s Day then we had to slow down due to multiple issue.
The first issue was basically a family problem: baby was unwell and catching all possible bug and because this store is our way to tell you our story and our life selling product related to our hobby we decided to “put it on standby” after fullfilled all the order and focus only on our baby.
Second issue that we can say affected more than first point was issue with IT hacker attack. Bad to say and more over because we do not think that we deserve what we have received but basically we had “bot view” that slowed down our website capacity making shopping fully impossible. This in conjuction with the first issue just told us to stop, take a break and then when time allowed to restart.
Our child is now 18 months and settled to the nursery and for this reason we decided that was the correct time to restart this business and to continue our adventure.
The good point now is that we got a little bit of more experience, we have focused only on high quality standard and provider where we will buy our supply and we have put in our aim to be a enviroment frindly company. I do not really know how to explain and or how to call us but basically we are running our server and system on Solar Panel energy and we will produce item only after ordering.
Yes we know that doing it we will delay the delivery but in this way we will produce and impact on enviroment only when needed.
In addition to it despite we will address our business as Print On Demand we are starting a returning service in which if the product is defective (the print is defective or you do not like it) will be donated to local charity, like if the size that you choice is wrong. Of course if the product will be delivered damaged due to shipping problem we will fully exchange it and we will recicle it.
We have also planned the Ambassador programme and by the end of May you will find a dedicated section.
Finally we are planning the Biweekly giveaway! Stay tuned to discover it!
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